First impression matters, and should be memorable. This is why and how.

A neyon sign on the wall that says “hello”

“Hi everyone, my name is Tom,” said the new joiner “this is my first week here, I used to work for X as a senior product designer, and before that, I worked at Y. I’m really excited to be here and looking forward to work with you all”.

A week…

I found that to build trust we need to pull four factors together. But would they still work from behind the screen?

An illustration of three people working from behind screens happily. With some charts and chatboxes hovering around.

How important is for you to be able to trust your colleagues? And for them, how important is it that you trust them?

All of us rely on trusting one another at work, probably more so in cross-functional and agile environments. Designers, product managers and developers, leaders, operators and centralised…

Here is what I think is stopping many of us from being creative.

A photo of a person’s head with their hands holding a sheet of foil covering their face.

When was the last time you felt comfortably naked in front of your colleagues at work? I do everyday. From what I have learned that being able to be so is at the core of any creative process. They told you to be creative, think outside the box, step outside…

250% increase in usage was the result of adopting this framework, and it is not rocket science.

An IKEA assembly instruction manual with some metallic and wooden nails

When I asked Google for the definition of a ‘Playbook’, I got this: ‘Playbook’ is a noun from North America meaning: “a book containing a sports team’s strategies and plays, especially in American football”.

The framework and steps I followed when redistributing our design resources.

Hands shuffeling a deck of playing card.

Whether you are ready to, comfortable with, excited by, anxious of, or frightened by change, it is safe to say that we were all caught off-guarded by this pandemic. COVID-19 introduced an unprecedented multi-dimensional impact on our lives. …

Khawater (خواطر) is an Arabic word for “Thoughts”. It is often used to label the kind of thoughts that you have on the fly in some sort of a monologue or a lightbulb. In here, I will share with you some of my khawater that I sometimes have during my stay in London.

Location: outside London Bridge station

Time: 6:30pm

Usually, I would be utterly annoyed and you will be able to see it from miles, if I’m still there, when you are late.

I’ve always been like that. Since the day I started commuting alone to meet friends, I would leave home…

Khawater (خواطر) is an Arabic word for “Thoughts”. It is often used to label the kind of thoughts that you have on the fly in some sort of a monologue or a lightbulb. In here, I will share with you some of my khawater that I sometimes have during my stay in London.

Location: Liverpool Street Station
Time: 8:20 am

Have you ever had the experience of seeing yourself through the eyes of a stranger? I did.

If you live or have lived in London, you know that there is an art for commuting through the city. There is a traditional dance that…

Most successful meetings and workshops are the ones where the participants look forward to and leave afterwards feeling good about the time they spent there. …

In this series, I am sharing with you some great tips to apply when facilitating sessions. I’m trying to shed a light on inclusivity and its importance when it comes to team activities.

In Part One, I listed tips for the pre-session part of your facilitation journey. It covered agenda…

Based on my personal experience, my readings and some online resources, I have put together 3 blogs of some of the best-in-class practices for inclusive facilitation.

The Latin word facili is the origin of facilitation. Facili means is “easy” or “to make easy”. However, if you had to run a team meeting, a working session, a workshop of any type of group activities you would know that definitely there is nothing facili about it.

In here…

Bassel Deeb

DesignOps Specialist @ Wise — London

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